Family & Children’s Resource Program

Sparking and sustaining positive change

Leadership in Income Maintenance: Solving and Aligning Technical and Adaptive Problems

Date: June 19, 2014Format: Webinar
Presented by:
  • Catherine Williamson-Hardy, Assistant Director for Customer Accountability and Program Development, Durham County Social Services
  • Christine Howell, Clinical Assistant Professor with the Jordan Institute for Families at the UNC-Chapel Hill School of Social Work
Related Files

When people in positions of authority treat adaptive changes like technical problems, things do not go well! This webinar explains how to tell the difference between technical and adaptive problems in the context of income maintenance supervision in North Carolina today. This, in turn, can help IM supervisors to make the right decision when challenges arise.