Family & Children’s Resource Program

Sparking and sustaining positive change

Getting Ready for CQI

Date: May 22, 2013Format: Webinar
Presented by:
  • Kevin Kelley, Chief of the Child Welfare Services Section at the NC Division of Social Services
  • John Eller (Director) & Katie Turk (Child Welfare Program Manager) from Catawba County DSS
  • Phillip Hardin (Director) & Lisa Sprouse (Child Welfare/Family Support Program Manager) from McDowell County DSS
Related Files

This presentation for directors and child welfare administrators and program managers from North Carolina county DSS agencies explores Continuous Quality Improvement (CQI) at the state and county level, with a focus on what DSS directors can do to improve agency readiness to implement CQI.