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Handouts and Follow-up Document


This webinar reviews a new program and training on Quality Case Reviews (QCR) that the NC Division of Social Services has developed in collaboration with several county DSS agencies. It also provides an opportunity to hear from three county DSS agencies about their local case review process and its role in supervision, staff development, and continuous quality improvement (CQI). (Event Date: 4/30/2014)


Cynthia O’Briant, Program Consultant with the Qualitative Case Review Team at the NC Division of Social Services
Shontelle Smith, Social Work Supervisor, Durham County DSS
Heike Hammer, Children Services SW, Cumberland County DSS
Tamantha Braddy, Child Welfare Services Supervisor, Pitt County DSS