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Handouts and Follow-up Document


When people in positions of authority treat adaptive changes like technical problems, things do not go well! This webinar explains how to tell the difference between technical and adaptive problems in the context of income maintenance supervision in North Carolina today. This, in turn, can help IM supervisors to make the right decision when challenges arise. (Event Date: 6/19/2014)


Catherine Williamson-Hardy, Assistant Director for Customer Accountability and Program Development, Durham County Social Services
Christine Howell, Clinical Assistant Professor with the Jordan Institute for Families at the UNC-Chapel Hill School of Social Work