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Webinars
Efficiently Licensing High-Quality Foster Parents
This 90-minute webinar describes what the NC Division of Social Services is doing to enhance the foster home licensing process and to support Supervising Agencies, and it shares effective strategies agencies are using to speed up licensing of families while maintaining an emphasis on quality and mutual assessment.
(Event Date: 5/16/2017)

Handouts and Follow-up Document

How CPS Intake and Timely Initiation Can Improve CPS Assessments
This 90-minute webinar explores ways to strengthen CPS intake and CPS initiation in North Carolina. Audience: Child welfare professionals from North Carolina county DSS agencies, especially those involved with CPS intake, CPS Assessments, and on-call/after hours.
(Event Date: 2/23/2017)

Handouts and Follow-up Document

NC’s Foster Care 18 to 21 and Guardianship Assistance Programs: What You Need to Know
This 90-minute webinar offers an overview and implementation tips for two North Carolina programs designed to expand permanency options for young people in foster care: the Foster Care 18 to 21 Program and the Guardianship Assistance Program.
(Event Date: 12/13/2016)

Handouts and Follow-up Document

Distinguishing Safety and Risk in the Real World: A Key Skill at Every Stage in Child Welfare Work
This practice-focused webinar uses real-world examples to show how accurately distinguishing between safety and risk benefits families, workers, and agencies. Audience: Child welfare professionals in ALL roles from NC County DSS agencies (directors, program administrators/managers, supervisors, and line staff in every child welfare service area).
(Event Date: 12/1/2016)

Handouts

Developing and Implementing Family Service Agreements
Family Service Agreements can be powerful tools for engaging families, ensuring accountability, and making children safer. Yet if they aren’t done correctly, FSAs do few or none of these things. This 90-minute webinar focused on how we can help families develop strong FSAs, while avoiding cookie cutter recommendations, allowing the family to help guide the agreement and achieve greater success through increased engagement.
(Event Date: 11/16/2016)

Handouts

Human Trafficking: What Child Welfare Agencies Should Know
This 90-minute webinar gives an overview of labor and sex trafficking of minors, emphasizing how child welfare professionals can identify and respond to victims.
(Event Date: 10/24/2016)

Handouts and Follow-up Document

Safety Plans are Changing: What You Need to Know
Safety resource placements have frequently been used by CPS to ensure safety, permanence, and well-being for children and their families. However, in response to growing concerns regarding the overuse of safety resource placements and especially the length of time children are remaining in them, North Carolina has reviewed and revised its policy around this practice.
(Event Date: 9/8/2016)

Handouts and Follow-up Document

The Child and Family Services Review and PIP: What’s Ahead for NC?
This webinar provides an overview of NC’s recent federal Child and Family Services Review (CFSR) and explores our state’s new federal Program Improvement Plan (PIP), and explains how county DSS staff can help prepare to implement the strategies and activities in the PIP.
(Event Date: 6/21/2016)

Handouts and Follow-up Document

Preservice Redesigned: What you need to Know
In 2016 the NC Division of Social Services made major improvements to Preservice, the mandatory training for all new NC county DSS child welfare professionals. This webinar describes these changes in detail, answers common questions, and explores ways child welfare supervisors, training managers, and program managers and administrators from North Carolina county DSS agencies can make the most of the new and improved version of Child Welfare in North Carolina.
(Event Date: 5/10/2016)

Handouts and Follow-up Document

Creating “Normalcy” for Young People in Foster Care
For years, young people in foster care have been prevented from participating in everyday activities essential for their development and for a successful transition to adulthood. Recent federal and state laws address this problem. This webinar considers why “normal” experiences are so important and explores implementation of North Carolina’s new “reasonable and prudent parent standard.” Target audience: youth in DSS custody, foster parents, kinship parents, group home staff, LINKS coordinators. "
(Event Date: 4/19/2016)

Handouts

Concurrent planning and Making Medical Decisions
In 2015 there were a number of legislative changes affecting child welfare practice in North Carolina. Two of the most significant relate to concurrent planning and the way medical decisions are made for children in foster care. In this webinar we answer questions about these changes and explore what they mean for child welfare professionals, their agencies, and families and children. "
(Event Date: 2/11/2016)

Handouts and Follow-up Document

Promoting Normalcy for Children and Youth in Foster Care
North Carolina’s new “Family Foster Care Act” makes it easier for young people in foster care to engage in commonplace activities enjoyed by other children and youth. This webinar considers why “normal” experiences are so important and explores implementation of the “reasonable and prudent parent standard.” Target audience: child welfare professionals from NC’s public and private child-placing agencies and Guardian ad Litem (GAL) program staff, volunteers, and attorneys. "
(Event Date: 11/3/2015)

Handouts and Follow-up Document

Tips and Strategies for Successful Out-of-State Adoptive Placements
The larger your pool of prospective families, the more likely you’ll find an appropriate adoptive match. Yet placing children for adoption out of state can seem complex and intimidating. In this webinar, representatives from North Carolina’s adoption exchange program, NC Kids, and its ICPC (Interstate Compact on the Placement of Children) team discuss ways to overcome barriers, prevent problems, and successfully manage interstate assessments and adoptive placements so we can achieve timely permanence for all waiting children."
(Event Date: 10/6/2015)

Handouts and Follow-up Document

Staff Performance and Retention: Using a Trauma Lens
Secondary traumatic stress (STS) can have a significant impact on child welfare professionals, their agencies, and ultimately on outcomes for children and families. Yet child welfare agencies often find it hard to identify and implement organizational strategies that effectively prevent STS and support those suffering from it. This webinar will explore what STS is, why it matters to agency leaders, and how you can address this critical workforce issue."
(Event Date: 6/3/2015)

Handouts and Follow-up Document

North Carolina and Round 3 of the CFSR: What Agencies Need to Know
North Carolina’s last federal Child and Family Services Review (CFSR) occurred in 2007. Important changes have been made to the CFSR since then. This year we will be one of the first States in the nation to experience the new version of the CFSR. In this webinar, representatives from the NC Department of Health and Human Services’ Division of Social Services addressed key questions about the upcoming federal review."
(Event Date: 4/8/2015)

Handouts and Follow-up Document

Documentation in Child Welfare: Effective Practices for County DSS Agencies
Clearly and accurately documenting our efforts can help improve decision-making and outcomes for children and families. This webinar explores common challenges and best practices related to documentation in the areas of CPS, foster care, and adoption. It does not cover specific North Carolina forms or instruments. Instead, it focuses on key things practitioners, supervisors, and agencies can do to ensure documentation is timely, effective, and "court ready."
(Event Date: 12/9/2014)

Handouts and Follow-up Document

Leadership in Income Maintenance: A Framework for Success
Sometimes it may seem as if you and your staff are in a state of "permanent whitewater," paddling furiously through a never-ending canyon filled with rushing water and treacherous rocks. This webinar shares a leadership framework that will help NC's income maintenance supervisors meet the challenges of supervising in income maintenance today.
(Event Date: 6/25/2014)

Handouts and Follow-up Document

Leadership in Income Maintenance: Solving and Aligning Technical and Adaptive Problems
When people in positions of authority treat adaptive changes like technical problems, things do not go well! This webinar explains how to tell the difference between technical and adaptive problems in the context of income maintenance supervision in North Carolina today. This, in turn, can help IM supervisors to make the right decision when challenges arise.
(Event Date: 6/19/2014)

Handouts and Follow-up Document

Staff Development Tools for Child Welfare Supervisors on ncswLearn.org
If you are a North Carolina county DSS child welfare supervisor, you know about the NC Division of Social Services' online learning portal. But ncswLearn.org does more than you know. This webinar will teach you how to use ncswLearn.org as a supervisor to connect your staff to training and help them apply what they learn to their work with children and families.
(Event Date: 6/18/2014)

Handouts

Quality Case Reviews in Child Welfare in North Carolina: Q & A with State and County Partners
This webinar reviews a new program and training on Quality Case Reviews (QCR) that the NC Division of Social Services has developed in collaboration with several county DSS agencies. It also provides an opportunity to hear from three county DSS agencies about their local case review process and its role in supervision, staff development, and continuous quality improvement (CQI).
(Event Date: 4/30/2014)

Handouts

Engaging Families Affected by Domestic Violence
Domestic violence is a common trauma faced by children in the child welfare system. To keep children safe and help their families heal and prosper, child welfare professionals must have a wide variety of skills. This webinar focuses on two of the most important: (1) identifying and engaging batterers and (2) crafting effective family service agreements with families affected by domestic violence.
(Event Date: 2/24/2014)

Handouts and Follow-up Document

ADHD: Medication and Treatment Considerations
This webinar shares information to enhance participants' ability to help parents care for child welfare-involved children with ADHD, with a special focus on monitoring and oversight of treatment modalities, including psychotropic medication.
(Event Date: 11/19/2013)

Handouts and Follow-up Document

Building a Foundation for Success in Court
This presentation explores ways attorneys and child welfare professionals from North Carolina county DSS agencies can work together to strengthen their communication, reduce continuances, and improve outcomes for families and children.
(Event Date: 6/18/2013)

Handouts and Follow-up Document

Getting Ready for CQI
This presentation for directors and child welfare administrators and program managers from North Carolina county DSS agencies explores Continuous Quality Improvement (CQI) at the state and county level, with a focus on what DSS directors can do to improve agency readiness to implement CQI. (Event Date: 5/22/2013)
Handouts and Follow-up Document

Risk and Protective Factors Related to Hoarding
This presentation for professionals working in child welfare and adult services identifies behaviors characteristic of hoarding, distinguishes between collecting and hoarding, identifies possible risks and protective factors associated with hoarding, and discusses practical steps social workers can take to help families experiencing hoarding. (Event Date: 4/23/2013)
Handouts and Follow-up Document

Monitoring and Oversight of Psychotropic Medications for Children in Foster Care in North Carolina
Hear directly from North Carolina experts about this important area of child welfare practice. Topics covered include: basics about psychotropic medications, A+KIDS—our state's registry for those who prescribe antipsychotic medications to children, partnering with CCNC, informed consent, and working with birth parents and prescribers. (Event Date: 1/29/2013)
Handouts and Follow-up Document

The Top 10 Issues in Adoption Review & Indexing
This online seminar is an opportunity to hear directly from experts on the administrative and legal intricacies of foster care adoptions in our state. Topics covered include a concise review of adoption process and timeline and the top 10 barriers that delay or interfere with the adoption process and how to avoid them. (Event Date: 12/11/2012)
Handouts and Follow-up Document

Enhancing Your Foster Home Licensing Skills
Gives NC foster home licensing professionals a chance to review selected sections of the new foster home licensing policy manual and hear directly from the NC Division of Social Services’ Regulatory and Licensing Services Unit. (Event Date: 10/23/2012)
Handouts and Follow-up Document